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Questions to Ask Your Water Damage Restoration Company

Jan 18, 2024

Water damage can wreak havoc on your home. This is an expensive type of damage that can also have health risks involved as well. According to RubyHome, nearly 14,000 people are affected by water damage each day. Choosing the right water damage restoration can feel challenging though. Here are a few questions you can ask before hiring to make sure you're getting quality service.


What's Your Level of Experience?


Quality water damage restoration takes skill. These skills are developed over time with experience in different types of restoration situations. You should do some research to learn more about how long the company has been in business as this will give you an idea of their experience level.


Are Your Technicians Trained?


You should keep in mind that these professionals will be coming into your home to perform these services. You only want highly qualified and properly trained technicians in your home. Ask about the training requirements that the tech has received. You may also want to ask if the company requires techs to have any type of certification or licensing.


What Type of Equipment Is Used?


You will also want to know about the type of equipment being used in your home. If out of date of faulty equipment is used, it could damage your home. This may require a little research on your part in order to know what is considered up-to-date standard equipment in this industry.


Is the Company Local?


If it's important to you to deal with local professionals, then you'll want to make sure the company is truly local. Sometimes companies may service an area that they are not actually local to. Although this may not affect the quality of the services they are providing, it does change their level of familiarity with the area. Dealing with a truly local business has distinct benefits. It helps to support the local economy for one, but you also know that you are dealing with professionals who understand your particular community and needs.


What Products Are Used?


This is a very important question to ask because some water damage restoration will involve the use of products. These can include microbials, disinfectants, drying agents, or other substances. You'll want to be aware of any products being used in your home. This is especially true if you have children or pets.


These are just a few questions you can ask to help ensure you're working with a quality
water damage restoration company. If you'd like to learn more about this service, please contact JB Water Damage Restoration today. We are here for your water damage needs.

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